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Balance Billing Laws in Arkansas

Your medical billing rights and protections in Arkansas.

Arkansas AR
No Dedicated State Law No Surprises Act: Applies

Arkansas does not have a comprehensive state balance billing law. Residents rely on the federal No Surprises Act, effective January 1, 2022, which provides protection against unexpected out-of-network bills in emergency and certain non-emergency situations.

Key Protections in Arkansas

Emergency services: Cost-sharing for out-of-network emergencies limited to in-network amounts under federal law

Out-of-network at in-network facility: Surprise bills prohibited without written consent for planned services at in-network facilities

Independent dispute resolution: Patients have access to the federal IDR process to challenge excessive out-of-network bills

Filing Information

Filing Deadline

Within 1 year of receiving the bill for federal NSA disputes

File a Complaint
Online Complaint Portal
Insurance Commissioner
State Insurance Commissioner

Additional Notes

Arkansas consumers can contact the state Insurance Department for guidance and file federal complaints through CMS for No Surprises Act violations.

How to File a Complaint in Arkansas

1

Gather Your Documentation

Collect your itemized medical bill, Explanation of Benefits (EOB) from your insurer, any prior authorization documents, and written communications with the provider or insurance company.

2

File with the State Regulator

Submit your complaint to the Arkansas Insurance Department. Include all supporting documents and a clear description of the billing dispute.

File complaint with Arkansas Insurance Department
3

File with CMS if Federal Protections Apply

If your dispute involves the No Surprises Act (emergency care or out-of-network providers at in-network facilities), you can also file directly with the Centers for Medicare & Medicaid Services.

File with CMS No Surprises Help Desk
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